These people are absolutely awesome! Kind, courteous and efficient plus they go out of their way to give you the answers you need. I appreciate everyone there.
I recently visited Cuyahoga Falls License Bureau to register and title my new car. The service was excellent. There was virtually no waiting in line and I was treated with the utmost courtesy. Even though this location doesn't do title work, they listened to my situation and offered to handle the paperwork for me by hand delivering it to a nearby Title Bureau. My new plates/registration and title were sent directly to my house. Bob and his staff did an outstanding job!
I never thought I would write a review for a License Bureau, however my experience in this branch was by far the best experience I have ever had at a License Bureau, and one of the better customer service experiences I have had in a long time. I moved to Ohio from Indiana. From past experiences in Indiana, I took the day off and had a sense of dread as I pulled into the parking lot of the BMV. Upon entering, I was shocked to find one person in front of me in line. (I thought to myself, there must be a waiting room full of people that are miserably waiting for their number to be called so that they can be told they don't have the right paperwork by a person that hates their job.) To my pleasant surprise, I was greeted approximately 1 minute after I stepped in line, and asked if I had the paperwork that was required, which I did having read the website. The person helping me was very friendly and even had a smile on his face. I was in-and-out of this branch in less than 30 minutes with a new Ohio License. I do have to return for my License Plates and Ohio Title as they had to send my title off. It will be ready after 11:00 AM tomorrow and the helpful friendly staff told me it would take about 5 minutes when I come back. To say this was the best experience I have had at a BMV is an understatement. Thank you Cuyahoga Falls License Bureau!
Friendly and fast service even when it's almost time to close. Went out of my way to come to this location specifically because they're open until 530 (I didn't get off until 430). I'd definitely return to this location before going to the one in my neighborhood.
I had such a wonderful experience at the Cuyahoga Falls Ohio BMV after running to three different places trying to get fingerprinted today -- from the customer service over the phone, to my in-person interactions with the staff inside. They were efficient, patient communicators and kind to each other- something that stood out to me. Keep it up guys- your efficiency and positive environment stands above the rest.
VIP Commercial Fleet Vehicle Registration Program
To take advantage of the commercial fleet vehicle registration program please follow the 3 simple steps found HERE.
Ohio Vehicle Titling Program
We are pleased to extend our Ohio Vehicle Titling Program to you.
BCI & FBI Electronic Fingerprinting
Background checks are simple and fast. It takes approximately 5-10 minutes to process each application. More information can be found HERE.
We can provide you with two (2) approved passport photos for your application in just minutes. More on passports can be found HERE.
Abstracts – Driving Records
Driving records may only be obtained by qualified individuals. For more information, please click HERE.